Programme Management "Quickstart Online"
Service type
Customer type
Client
Industry
Deliver, Build, Strategize
Employer
Amazon
E-Commerce
Start to launch management of Amazon's first SME digitalization programme with "Quickstart Online" in Germany, including building external partnerships, team and agency management of 20+ cross-functional team members in an ambiguous decision-making environment. Public reference: Quickstart Online page
Challenge
Launch Amazon's first SME digitalization programme in Germany from scratch, managing an ambiguous decision-making environment and no pre-existing team structure.
Approach
Built external partnerships from scratch; assembled and managed 20+ cross-functional team members and agencies across all programme workstreams from start to launch.
Results
Successfully delivered "Quickstart Online" from start to launch — Amazon's first SME digitalization programme in Germany — on time and within scope.