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Evidence

Below is a selection of projects and testimonials. Work spans corporate strategy, public affairs, communications, business development, and programme delivery across sectors. Some project details are anonymised or simplified for confidentiality.

Case Studies

Deliver, Build, Strategize

E-Commerce

Communications

Programme Management "Quickstart Online"

Start to launch management of Amazon's first SME digitalization programme with "Quickstart Online" in Germany, including building external partnerships, team and agency management of 20+ cross-functional team members in an ambiguous decision-making environment. Public reference: Quickstart Online page

Deliver, Strategize

Cloud

Public Affairs

Event management for one week policy conference

Event management support for AWS' largest Brussels policy conference to date (5 days, 11 sessions, 1 custom exhibition) with focus on concept co-development, workstream coordination, invitation and registration management

Deliver

E-Commerce

Public Affairs

SME Advocacy

SME Ambassador for Amazon, advocating for better SME policymaking in Europe with EU and international partners. Public references: Speaking engagements at the OECD, Lisbon Council, WeGate, CEA-PME and others. Co-created Lisbon Council report "Green, Digital and Competitive".

Build, Deliver

E-Commerce

Public Affairs

Creation of political social media campaigns

Creation of political social media campaigns in cooperation with associations. Public references: VAT campaign, VBER campaign

Deliver

Solar

Marketing

Project manager 6 international fair booths

Organization of 6 international fair booths, improving brand visibility, customer relationships and sales conversion.

Build

E-Commerce

Insights

SME feedback mechanism

Development of a lean feedback mechanism to obtain and process feedback from European SME, leading to structured feedback from tens of thousands of SME for services improvement

Strategize

E-Commerce

Communications

SME testimonial programme

Programme design of an SME programme which connects SME with policymakers, enabling small business testimonials at ministerial and OECD level.

Deliver

E-Commerce

Marketing

Marketing operations lead

Operational B2B marketing as head of Marketing for Amazon Marketplace Germany responsible for mailings, website, sales events, brochures and merchandise

Build

Technology

Public Affairs

Startup advocacy toolkit

Creation of a toolkit designed to support start-ups and start-up associations in their political advocacy, including talking points, stakeholder mapping and templates.

Diagnose

Consumer

Business Development

Market and opportunity analyis for an innovative water venture project

Market and opportunity analysis for an innovative water venture project, covering market landscape, competitive positioning and strategic opportunity sizing.

Diagnose

Consumer

Business Development

Gaps analysis of internal project coordination processes and systems

Gaps analysis of internal project coordination processes and systems, identifying inefficiencies and providing recommendations for improvement.

Strategize

E-Commerce

Communications

Creation of reputational campaign

Creation of reputational campaigns based on reputational research, including small business stores, support programmes and PR

Deliver

E-Commerce

Marketing

Event manager 10+ customer relationship events

Organization of 10+ customer relationship events for Amazon Marketplace sellers, improving attendee satisfaction, seller retention and sales outcomes.

Deliver

Solar

Marketing

Customer loyalty programme manager

Management of customer loyalty programme "Partners of the Sun" for B2B solar technology company Inventux, driving customer retention and upselling.

Strategize

E-Commerce

Communications

Concept creation European Small Business Accelerators

Concept creation for Amazon's Small Business Accelerator programmes which digitize SME for free across DE, UK, IT, ES and SE in partnership with public sector and associations, reaching over 130.000 SME in Europe. Public reference: Amazon Blog.

Diagnose

Fitness

Business Development

Opportunity and gaps analysis for a gym startup

Gaps analysis for a gym startup in terms of portfolio/market fit, pricing and customer channels.

Build

International organisation

Communications

Development of communications toolkit

Development of a local communications toolkit, facilitating PR for dozens of unskilled local teams.

Build

E-Commerce

Public Affairs

Mechanism for outreach and impact tracking

Created an impact and tracking tool for public affairs team based on existing software, tools and mechanisms.

Diagnose, Build

Technology

Sales

Introduction of knowledge and project management

Introduction of knowledge and project management by creating shared online content libraries, Wikis, toolkits, standardized processes and results reporting, and file collaboration systems, boosting productivity of the team.

Deliver

Technology

Public Affairs

Campaign lead EU elections campaign

Public affairs campaign lead of Amazon's first EU elections campaign, including management of 50+ public affairs and PR team members, political consultancies and creative agencies across 8 workstreams in 11 countries.

Deliver

E-Commerce

Marketing

Event management

Event development and management of the German Amazon Marketplace's largest small business event "Go Beyond", reaching record attendee satisfaction. Public reference: Event photos

Testimonials

E-Commerce

Strategize, Build

Communication and Followership

“I had the pleasure to work with Anna when she was re-designing marketing for Amazon Seller Services in DE, basically fully professionalizing our approach and bringing it to a completely new level, showing in its strong results regarding seller insights and engagement. Anna has strong communication skills, is eager to not only present, but also fight for her new ideas, where her structured thinking, a high energy level, and trustworthy and hands-on attitude make it easy for her to gain followership.”

Alexander Wilkoszewski

Senior Manager Marketplace Programmes

Amazon

E-Commerce

Strategize, Diagnose

Evidence-Based Project Design

“Anna has been a brilliant colleague to work with. In recent years she has supported Amazon teams across Europe, by providing them with high quality evidence and arguments to enable them to constructively contribute to small business policy debates. Anna is also a great person to have on your side when designing new projects, as she’s an excellent communicator, formidably well organised and will always come armed with fresh ideas as to how things can be improved.”

Ben Baruch

Head of Economic Policy

Amazon

E-Commerce

Deliver, Diagnose

Policy and SME Expertise

“Anna is an excellent professional, knowledgeable, trustworthy, and inspiring. Anna has been responsible for Amazon involvement in the OECD-led ‘Digital for SMEs’ Global Initiative, contributing as a partner to its development and success in helping to shape global policy discussion on the topic of digitalisation of Small and Medium Enterprises (SMEs). In the five years we have worked together, she has never missed a deadline, managing complex processes effectively and creatively, always ensuring high quality outputs with a detail-oriented mindset.”

Marco Bianchini

Economist and Coordinator of the “Digital 4 SME” initiative

OECD

E-Commerce

Build, Deliver

Ownership and Action

“Anna has a drive for ownership and a natural bias for action - key Amazon leadership principles but also general qualities one appreciates in any colleague. She particularly excelled in communication campaigns that supported our policy work and engaged with external stakeholders building valuable relationships. Anna is the diving deep type and you never get anything half-baked from her.”

Constantin Gissler

Director General

DOT Europe

E-Commerce

Strategize

Solution-Oriented and Adaptable

“I consider Anna to be a smart ‘solution architect’ who excels in delivering high-class results for her customers. I am certain that she will stand out among regular consultants and add real value for her customers. Especially, since she is perfectly able to adapt to new challenges and environments quickly, but also possesses a deep knowledge on all things SMEs.”

Matthias Ernst

Senior Manager Public Policy

Amazon

E-Commerce

Strategize, Deliver, Build

Strategic thinking and execution

“Anna has excellent structural and analytical skills, a quick grasp of detail combined with an ability to join the dots in order to solve bigger underlying problems. Most importantly Anna has grit, is tenacious and will give everything she has to solve a problem. Anna combined her sales, marketing and business acumen with EU policy expertise to deliver new innovative policies for start ups and small entrepreneurs. She led the initial set up and scale up of the Amazon Small Business accelerator in Germany and expanded the programme across Europe.”

Eirini Zafeiratou

Vice President Global Public Policy & Regulation

Bolt

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